FAQs
Where is your studio located?
Çeems founder Emma works out of New York City and Atlanta.
Who makes your products?
Every piece is handmade from start to finish by Çeems founder, Emma.
What materials do you use?
We use sterling silver and 14k gold.
What is your production lead time?
In order to minimize waste, every piece is handmade and made to order. Please allow 4-6 weeks for creation and shipping. If you need something rushed, get in touch and we will try our best to work something out!
Do you offer returns or exchanges?
At this time all pieces are final sale.
How should I care for my jewelry?
- Wear your jewelry often - your body's natural oils will help keep your pieces clean.
- Avoid moisture - remove before showering, sleeping, or exercising.
- Allow perfumes and lotions to dry before putting on your jewelry.
- Keep away from household cleaning products and other strong chemicals.
- Use your included polishing cloth when your pieces need a little extra shine.